Category: User Adoption

Private Chat or Conversation in Microsoft Teams? When should I use what?

Private Chats or conversations in Microsoft Teams, what’s really the difference? It looks almost identical and it is more or less identical. It is more about  the target group and access.

The difference can be described as follows. Continue reading “Private Chat or Conversation in Microsoft Teams? When should I use what?”

Don’t let your cloud-based platform be “The Ugly Duckling”.

How do you think about buying a new or upgrading your house?

Should you build new or should you buy a used one? Whichever option you choose, the most important thing is that the new house meets the needs and requirements you have. It should be reasonably maintenance free. The roof must be tight. You want a modern kitchen and a laundry room where you know that the appliances are working. The home electronics and automation you want is something you carefully select before you mount it.

You want everything to work and it should be safe. After all, it’s your home it’s all about… Continue reading “Don’t let your cloud-based platform be “The Ugly Duckling”.”

Awareness does not hurt but not bothering will cause pain sooner or later.

You brush your teeth every day to avoid getting toothache (and thus expensive and painful dental visits) but do you care for your information and your devices at work just as well to avoid future pain and costs?

Can you be sure that your company has taken all necessary steps to protect the information you store and work with? Sometimes the answer is YES but often it is difficult to be absolutely sure of it. Whether it is expressed formally or informally, you have a personal responsibility for, and interest in helping to secure your own- and your company’s information. You as an individual can- and should contribute to information security by using the security mechanisms / controls offered by Office 365 and Windows 10. It may sound complicated but You do not need to be an information security expert to help keeping things (information and/or devices) that are important safe and protected.

It is usually the users who are the weakest link. Make sure you become a strong link
It is usually the users who are the weakest link. Make sure you become a strong link!

To get an overview of what you can do to stay secure and private at work you should download the infographic “Stay safe and secure“. Here You will get some great and easy-to-use tips of how You can protect your files, manage file sharing, secure your devices, scan for threats and also how to recover your OneDrive after ransomware, file corruption or accidental deletes and edits.

Have a safe working day!

Forward an email from Outlook into a Channel in a Microsoft Team

To be able to forward an email from Outlook into a Channel in a Microsoft Team is a great feature. It can be used to inform the team members of the content of an email you have received from an external user. Once forwarded into a proper channel the team members can view it and start a chat about it.

However, before you start to use this functionality too frequently, you should be aware of that there are some limitations.
In the article “Send an email to a channel in Teams” you can see how it works and also the limitations.

Do not underestimate the power of well-planned and well-performed user adoption

I have been working with Office 365 since it was launched and since then I have been involved in several projects that involve the implementation of Office 365.
Some have gone very well, some quite OK and some have gone less well.
There is a common denominator for those who have gone very well and it is well-planned (and well-performed) user adoption.

“well-planned (and well-performed) user adoption.”

It has now almost become a cliche that it is the business that should be in focus during planning and implementation, but it cannot be emphasized enough times how important it is that user adoption must be in focus already from the start.
business-2584713_1920In the end, it is the satisfied user who creates the good results. It’s their voices we hear in the corridors and at the coffee machine. It is they who, with commitment and with the right tools, will produce results. It is their feedback and their achieved results that are the yardsticks of whether we succeeded or not.

The organizations that do not realize this and act accordingly will not succeed in implementing successful projects that give the desired effect. They will (more or less fail).loser-3096225_1920.jpg


Do You want to learn more about user adoption? Luise Freese has written a great post with the topic “Achieving Sustainable Adoption of Microsoft 365” and i recommend that you read it.