Category: Microsoft 365 Governance

Shared Channels in Microsoft Teams – What do you need to start thinking about now?

Microsoft Teams Connect (Shared Channels) is about to being launched and many are impatiently waiting to use it. I think that Shared Channels will be very useful, and I clearly see its value as you do not have to be a guest in many organizations and change tenant as often as you need today. BUT here is some well-meaning advice in place. You who may think that it is only to activate the functionality and then everyone can use it (just as many did when Private Channels was launched) should stop a bit and think beforehand. If you want this to work well and not lose control (again), then you need to do proper homework with planning, configuration and training before you roll this out in the organization.

“With Microsoft Teams Connect we are making it easier to collaborate with anyone outside your organization. You can use Team’s full suite of collaboration capabilities with external partners in other Azure AD orgs the same way you use them with colleagues from your organization. Shared channels enables people from different orgs to work together as one team in a shared space for a more structured, deeper and longer-term collaboration.”

Source: Microsoft 365 Roadmap

Some examples of what you need to think about:

  • Just as with Private Channels, each Shared Channel gets its own SharePoint area. How should you have control over this?
  • Is the access for the external users affected if you implement (or have implemented) Conditional Access and MFA?
  • How do Shared Channels work in Teams that are blocked from inviting guests?
  • How to do with Sensitivity Labels? Does it work and when (and where) can you use it?
  • Is it enough that you just configure your organization’s tenant for it to work?
  • When should I use a team of guests, when should I use a Private Channel and when should I use a Shared Channel?
  • How are Shared Channels related to M365 Groups?
  • Do all Apps work the same way as in regular channels?
  • Should everyone be able to create Shared Channels or can I control this with a policy?

I am sure that more questions will arise over time, but these are good to start with finding the answers to.

Strategy, Planning, User adoption and Governance

If you do not do things the right way from the beginning, sooner or later you will have to pay for it afterwards.

To start using Shared Channels is no exception. As always, Strategy, User adoption and Governance are of great importance here too. This time do not make the same mistakes that many others have made by just rolling out new functionality without first familiarizing yourself with both opportunities and challenges. I have seen many examples of this when it comes to rapid implementation of Microsoft Teams and not least when it comes to Private Channels. You must ALWAYS plan for how new functionality will be implemented in the organization and not least how the new functionality will be received and embraced by your end users. What information should be communicated to them, how should you communicate the information and what training do they need to complete.

Even though we do our work in the cloud and Microsoft 365 is our plane, we can not rely on there being any magic cruise control. You actually need Governance on all services and features and Shared Channels in Microsoft Teams are no exception.

I’m really looking forward to the launch of Shared Channels and I will, without a doubt, use it. However, I will spend a lot of time in advance getting to know how it really works and how we will use it in our organization.

If you are curious to know more about Shared Channels, you can read more here:

Tony Redmond’s article “Diving into the Details of Microsoft Teams Shared Channels

AvePoint Blog article “6 Things You Need to Know About Microsoft Teams Connect (Shared Channels)” by Kevin Joy

Good luck and do not forget that with good planning you always get the best result!

/Magnus

Why archive inactive Teams and how?

Regular housekeeping and cleaning is important both privately and at work to have an environment you feel comfortable in and to avoid looking too much for things you need. When it comes to Microsoft Teams, you may find that you have too many Teams to keep track of and that the list of Teams is too long? Maybe some of them are no longer active? Then it is a good idea to archive the inactive teams.

When you archive a team, you keep it for reference, and it is also possible to activate it again in the future should the need arise. When archiving, the conversations / posts and files in the team becomes read-only. You will still be able to search through what you need and you can even keep the team as a favorite. (Worth knowing is that only team owners can archive and restore it. Here you can read about how team archiving works.

Source: support.microsoft.com

(Photo by Nana Smirnova on Unsplash)

Join TeamsFest and learn more about securing your information in Microsoft Teams

 

One thing is for sure. There is not just one golden solution for securing the information you have in Microsoft Teams. If you want to be as secure as possible, you need to have a holistic perspective and secure various parts of your collaboration platform.

sebastiaan-stam-RChZT-JlI9g-unsplash
Photo by sebastiaan stam on Unsplash

It’s about the devices you use, it’s about the rules you have, it’s about the use of the various tools that your platform offers. Not least, it is about the attitude and knowledge of your employees.

Want to know more about the opportunities you have to secure your information in Microsoft Teams? I have the great honor and pleasure of being a speaker at TeamsFest for the third time now. TeamsFest is organized by The European Teams User Group and it is a great online event (just view the schedule here) that is also free so there is no reason to miss it.

Sign up for TeamsFest here and come and view/listen to my session “Here’s how to secure the information in Microsoft Teams“.

Here You can follow the European Teams User Group on Twitter to stay informed on future events and activities.

Sensitivity labels with protection in SharePoint, OneDrive and Microsoft Teams

“Take care of yourself and use protection!”

(If you didn’t hear it from your parents, you hear it from me now.)

Sensitivity labels with protection is now in “General availability” in SharePoint, OneDrive and Microsoft Teams.

Read the details here: Announcing general availability of sensitivity labels with protection in SharePoint and OneDrive

 

 

How do you keep track of when an Office 365 group is deleted?

I myself have relied on “Activity Alerts” in the Security & Compliance Center and it has worked well. As soon as someone deletes, for example, a Team or a Planner, a notification is sent to a team channel in my Governance Center and then I know that it might be something I should look into. Continue reading “How do you keep track of when an Office 365 group is deleted?”

How to improve your Governance solution by automating the monitoring of Microsoft 365 Roadmap

Many of you may have read some of my posts on “How to use Microsoft Teams to simplify O365 Governance” and the simple concept I have developed to make everyday life easier for those who have some form of service responsibilities in governance for Office 365.

Nothing is complete (all concepts have improvement potential) and when I read the post “Posting Microsoft 365 Roadmap Items to Teams” by Tony Redmond, I immediately saw how the governance concept I developed can be easily improved by automating the monitoring of Microsoft 365 Roadmap (and others important sources of information). Continue reading “How to improve your Governance solution by automating the monitoring of Microsoft 365 Roadmap”

How to use Microsoft Teams to simplify O365 Governance

Did you miss my “How to use Microsoft Teams to simplify O365 Governance” session at the Oktoberfest virtual summit, a.k.a. “TeamsFest”, hosted by European Teams User Group? Below you can see and download what you may have missed and that interests you.

(If you do not know how to use the governance plans, you can watch the session for clarity.)

Do you use Private chats instead of Channel Conversations? Think about it and do it right.

Private chats in Microsoft Teams is super easy and intuitive to use but are you sure you are using it for the right purpose? When you start a Private Chat and share files in this chat, the files are saved on your OneDrive for Business folder and they are only available to the participants in the chat conversation. Are you sure it is so smart to save these files to your OneDrive? Continue reading “Do you use Private chats instead of Channel Conversations? Think about it and do it right.”

Helpful tips and useful sources of information about Office 365 Governance

Are you in the situation that you feel you do not have sufficient control of Office 365 and its applications? Does it feel a bit overwhelming and you don’t know where to start looking for how to take control and, not least, what to take control of? It may be time to take the first steps when it comes to Office 365 Governance? Continue reading “Helpful tips and useful sources of information about Office 365 Governance”